Online Sales Surge in the 2013 Holiday Season!

Cloud based analytics have reported that 2012 holiday sales increased substantially over 2011. “This past December, consumers remained committed to finding the best online deals, whether through their PC or mobile device. The growing trend of consumers doing the majority of their shopping online should not be new news for retailers. If retailers hope to thrive in the marketplace in 2013 they MUST begin to take advantage of online sales. MTI Commerce’s comprehensive business solution Brick ‘n Click makes it easy to manage your brick and mortar store along with online venues.The rewards of selling your merchandise through multiple channels are proven to work. “By employing a smarter approach to commerce, many retailers were successful in helping to connect their customers with the best deals from anywhere and at any time.” Bring your business to the next level today! Get MTI’s Brick ‘n Click and immediately bring more black ink to your bottom line!

To see more information on Brick ‘n Click, click here: http://www.mticommerce.com/products/bricknclick

To read more about the power of online sales, click here: http://www.eweek.com/c/a/IT-Infrastructure/IBM-Online-Holiday-Retailers-Cash-In-Big-Time-in-2011-281215/

Testimonials

We at MTI Commerce strive for the best possible customer experience and satisfaction. Check below to see what some of our customers have said about our point-of-sale (POS) systems and eBay applications!

 

Outstanding App ! Customer Service is AWESOME!
“This app provides records of your eBay customers to give you a detailed profile of your customer base. It is easy to
generate the reports, easy to customize the reports and best of all, CUSTOMER SERVICE IS OUTSTANDING!
Thank you for creating the app!” – Dale from Texas

EXCELLENT application! Good even if not free!
“Great customer service, excellent application. Lot of hard work for sure and we thank you for it! Just keep up the
great work! Such a necessary application to have, lots of information and so fun! Thanks again!” – Jewell

We love this App
“I own a retail toy store and also sell on eBay. I have been using Back Office Live and Brick ‘n Click(Retail App) for a while and love it. MTI has been a great help to my business and has eliminated a lot of headache, since it gives me a single inventory for both of my retail and on line sales. I truly appreciate how MTI listens to our concerns and makes adjustments to the system to help manage our business better. The biggest advantage I found in dealing with MTI over other software companies that I tried in the past is their responsive and caring technical support group and their willingness to help the customers. I am very happy with my decision and recommend MTI to retailers and eBay sellers without any hesitation.” – toyzplaza

This is my favorite app! It’s easy to use! The more I use it the more I love it!
“I was looking for a way to keep my inventory organized. I’m a new seller and it’s very easy to feel overwhelmed by all the fees and costs of my sold and unsold inventory. With this application I can know just what my profit was and what my cost was. This is just the thing I was looking for. I’ll be using this app daily without a doubt!” – Rob W.

It is the kind of software that any online auction seller needs!
“I downloaded the trial version. After attending a webinar, I found the application very easy to use. It would give me the information I would need to keep my business competitive. Having a background in retail and using similar applications, Back office is easy to use. Thanks Shawn!” – Maria K.

Click here for a review of our software Brick ‘n Click!
Click here for real time reviews of our Simple Inventory for eBay application!
Click here for real time reviews of our Simple CRM for eBay application!
Click here for real time reviews of our Back Office Live for eBay application!

Brick ‘n Click Case Study

Retailer/eTailer with one year + experience with Brick `n Click™ for eBay

Raj Kapur of Arktoys https://www.arktoys.com, York Town Heights, New York

 

April 2010

Raj Kapur, the president of Arktoys, runs a retail toy store and is an eBay Power Seller(arktoys) with a ProStores Web store. He described the Brick `n Click ™ for eBay as a retail POS system that uniquely synchs his retail stores sales and inventory with his eBay sales as well as his ProStores website sales.

Raj begins, “We were looking for a POS system that would give us more control over our front of the house sales, plus covering our inventory for both of our online stores.”

“We spent a lot of time researching the web as well as trade journals for something to solve our problems and did not find any other POS systems that would synch with eBay and ProStores. There was just no other product out there that would help us fix the problems we experienced.”

“As my business was growing, I noticed that my profits were being eaten up by all the extra dogwork I had to do. Before Brick `n Click being installed, I was posting items on eBay and ProStores but we still had to manually take inventory off of the selling floor and put it in the warehouse and allocate it for eBay and ProStores. Of course somebody had to keep track of inventory constantly. For example, if something was hot in the store and not selling on eBay then we had to take it off eBay and put it on the shelf in the retail store, there were still many mistakes being made in the process. ” I don’t have a huge warehouse like large companies do. I have to manage what I have in stock.”

I was constantly walking around with a clipboard and counting boxes. Now I don’t have to do that anymore and “this is a MAJOR time saver for us.

Raj continued, “Now anything that is on the selling floor in the retail store is also listed on eBay and ProStores at the same time. Every item has its unique selling profile; some of the products might be hot on eBay but don’t sell on the retail floor and vice versa. Now we don’t have to decide where we should put our items, almost everything we have for sale automatically gets listed in all three locations. This brings the greatest efficiencies in retail merchandising management both online and off that my company has ever had.”

“Often, during busy times, mistakes would happen and an item would get sold online after it had sold out in the mall store. I’d end up having to send a refund and apologize to my customers instead of sending them the product they’d purchased. This jeopardized not just my profits, but possibly the loyalty of my customers. I found this to be unworkable. I needed some solutions to these problems” He continued, “The biggest selling point of Brick `n Click™ that distinguishes it from other systems is the fact that you can easily manage your inventory with multi-channel sales.”

“This produces measurable results. Before we installed Brick `n Click™, we used to have only a hundred items on eBay. We would only list items that we specifically knew were hot and would sell. We had no idea what the real sales trends were because we were so busy running around the warehouse with a clipboard and moving around our products around.”

“Now, because of Brick `n Click™, we have the power of inventory management both online and off. Our quantity of listings has grown to nearly 7 times its original amount. We now have 600-700 items and our sales have doubled, and in some cases, TRIPLED. A significant improvement! About 30-35% of our overall sales come from the nearly 700 items we have online. Soon we expect to have 1200 items online. That’s an almost 800% growth in available product in just one year!”

When Raj was asked what he would say to other online retailers with similar problems, Raj generously responded, “The web opens up a whole new world out there that you can sell to. With Brick `n Click ™, all your inventory issues are taken care of. You can take every item that you have in your store and list everything on eBay, ProStores, in your retail store, or any combination you desire. You can track your sales trends, deal with hot and slow items, and control your inventory. It literally opens up a whole new avenue of sales without having to pay extra rent, payroll, or overhead. There is no way an online retailer with multiple selling venues can expand online without a solution like Brick `n Click™. “

Raj’s final comment was about the customer support he receives. He said, “MTI is always just a phone call away. The customer service is exceptional. We are very satisfied with the year-long relationship we have had with MTI and whole-heartedly recommended Brick `n Click ™ to other retailers who are looking to expand their online business.”

For more information, please contact us at 877-684-4767 or us the Contact Us feature on the site.

Brick ‘n Click

Brick ‘n Click | Back Office Live | Platinum Retail™ | POS | Retail Enterprise™ | Platinum Supermarket™| Platinum Supermarket ELS™

Whether you are an online seller who is interested in managing sales and inventory on eBay, Amazon, ProStores or you are a brick and mortar retailer who would like to expand his market and take advantage of online channels, Brick ‘n Click will help.

Brick ‘n Click is a fully integrated end-to-end retail/wholesale management system which offers integration of your current sales operations with up to four new sales channels. Sell on eBay auction, eBay Stores, Web Store, Amazon, ProStores and your own retail store, all the while maintaining a single database for sales and inventory reconciliation.

In this new era of retail, increased customer demands in the marketplace and the need to increase profitability have changed the way retailers are doing business. It is increasingly more difficult for retailers to compete with the super large, multi-store chains and discounters. However, thanks to the new technology tools available today, MTI is leveling the playing fields and the picture gets better and better for small to medium sized Retailers.

Imagine the ability to sell on eBay Auction, eBay Store, Amazon and your retail store all at one time while maintaining a single inventory/CRM/sales reconciliation on your desktop PC.
Imagine having four additional profit centers other than your own retail business!
Imagine having top level Technical and Customer Service at your fingertips.
Imagine letting your online business run itself and do the work for you!
Imagine placing your slow movers or your entire stock on an eBay® auction.
Imagine the revenue streams available to YOU!
Imagine the possibilities of Brick ‘n Click!

 

Brick ‘n Click Case Study - [ Click Here ]

 

Features:
Brick ‘n Click is built on Platinum Retail and includes every essential POS and back office function necessary.

Inventory Control Your biggest asset is your inventory. Each day that it doesn’t sell, it also becomes your biggest liability.

Point-of-Sale Functions
Your cash register or sales terminal operates as a complete central pricing unit to perform the daily tasks of making sales, taking returns, and journalizing in detail all transactions made by your cashiers. You can easily obtain summaries for all multi-channel sales cost and profitability.

Purchasing Management
Wandering the stockroom looking for out-of-stock or short supply merchandise is a waste of your valuable time. Let Brick ‘n Click take the guesswork out of purchasing by automatically generating a recommended order report based on your actual sales and business trends.
You no longer need to rely on your suppliers to tell you what you need. Your entire purchasing and receiving department is in one box, with Brick `n Click™.

Kit Merchandising

Kit Merchandising is a very popular method that retailers use to merchandise multiple component “package of goods”. Once the Kit is sold, system reduces the inventory of all components.

Electronic Payment Processing

Electronic payment processing further streamlines the in-store and on line checkout process . All transactions are processed online. MTI systems are compatible with all major credit/debit cards such as Master Card, Visa, American Express, Discover, etc…

Customer Relationship Management (CRM)
The ability to tailor sales to individuals is one of the largest secrets of the retail giants. Your customers want to know about upcoming special deals, and customers appreciate feeling as if they are known by the places they shop at as well. With Brick ‘n Click™, you can easily keep track of your customer’s purchase history and shopping habits.

Manager Control

Being a business owner means being constantly on the move. However, keeping in touch with your store, your employees, your customers, and your inventory is paramount to sustaining growth. You want to analyze trends and keep a close eye on profits.

RF Integration Option 

Being able to do multiple tasks in multiple areas of your store at the same time can be key to a smooth operation. Brick `n Click™ will allow you to do just that by offering RF (radio frequency) integration.

Essential and Powerful Cost Analysis

Brick ‘n Click provide the true cost of selling an item on-line. This feature will help you save significant time and money and give you knowledge of your exact profit picture.

Email Marketing Brick ‘n Click’s email marketing helps you tailor your marketing efforts to the specific interests of each customer. You have the ability to customize your campaign to your top producing customers, to customers who purchased a specific brand or to customers within specific demographics or psychographics. This Function requires a gmail Business account subscription, $50 per year from Google.

Data Warehousing

Brick ‘n Click saves your sales information for 13 months and allows you to manipulate your historical data and spot trends in item movement and your customer’s purchasing habits.

Powerful inventory and financial reporting

Brick ‘n Click provides intuitive and powerful financial and managerial reporting to help you adjust to market conditions and be profitable.

 

 

 

To get more information about this or any of our products, please click HERE!

Brick ‘n Click | Back Office Live | Platinum Retail™ | POS | Retail Enterprise™ | Platinum Supermarket™| Platinum Supermarket ELS™